Shipping, delivery
and returns
Free across the UK over £50. Order before 6pm on a working day and it leaves the same afternoon. Thirty days to change your mind, opened bottles included.
Delivery options
| Service | Cost | Estimate | Notes |
|---|---|---|---|
| Standard · tracked 48 hour | Free over £50, otherwise £4.95 | 2–3 working days | Royal Mail Tracked 48. Tracking emailed on dispatch. |
| Nexus Day · next working day | £6.95 | Next working day | Order before 6pm Monday to Friday and it leaves the same afternoon. |
| Europe | £11.95 | 3–6 working days | Duties and import VAT are the recipient's responsibility. |
| Rest of world | £18.95 | 6–12 working days | Some territories restrict alcohol-based liquids by air. We will tell you before charging. |
The 6pm cut-off is real
Our courier collects at 6.30pm, Monday to Friday. Anything paid for before 6pm is packed and in that collection — not queued, not “processing”, not shipped tomorrow with a label generated tonight to make the timestamp look good. If you order at 5.55pm on a Thursday with Nexus Day selected, it is with you on Friday.
Orders placed after 6pm on Friday leave on Monday afternoon. We do not dispatch at weekends, and we would rather say so than quietly add two days to the estimate.
Questions
Anything not covered here, email hello@auryx.co.uk — a person replies, usually within a day.
Ways to pay
All major cards, the wallets, and Klarna for orders over £30. Payments are processed off-site; we never see or store a card number.